Return And Exchange Policy

Return & Exchange Policy

Since every piece is carefully handmade:

• Returns or exchanges are accepted only if:
• You receive a damaged product.
• You receive the wrong item.
• Please contact us within 48 hours of delivery with:
• Order Number
• Photos or video of the product
• Items must be:
• Unused
• In original packaging
• With all tags intact
• Customized or personalized jewellery cannot be returned.
• Refunds (if approved) will be processed within 5–7 business days after inspection. These conditions are common among handmade jewellery brands to protect against misuse while still supporting genuine issues. (Quirky Jewellery)